Emergency and urgent care services

Ambulances provide emergency transport for sick or injured people. Learn more about when to call triple zero (000) and how much it will cost you.

Triple zero (000) is the emergency phone number for ambulance, police or fire services in Australia. Call 000 if the situation is serious and urgent.

Emergency departments treat urgent medical issues. For less serious concerns, consider your GP, pharmacist or healthdirect for help and advice.

Paramedics help with serious accidents and injuries, treating many conditions. Learn about their roles, how they assist and when you may need them.

Medicare Urgent Care Clinics (UCCs) provide bulk billed care when you don’t need an emergency department. Read about when to visit a Medicare UCC.

The intensive care unit (ICU) provides 24-hour care from a highly-trained team of specialists. Learn more about what to expect from the ICU.